When preparing to leave on a trip — whether for the holidays, much-needed vacation or a business excursion — the last thing you likely think about is your out-of-office message. However, it's essential to keep people updated on your whereabouts, no matter if they're a client, vendor or co-worker. Here...
According to a new CX Network research on the global state of customer experience (CX), the biggest challenge modern businesses face is building a customer-first culture. And this is extremely important because customers can request immediate feedback from a company through a myriad of online channels. Thus, the communication...
Regardless of the size of your business, you realize the value employees add to your success. As a leader, you want to see maximum productivity for yourself and your employees. While positive reinforcement can help keep your boat afloat, failing to provide for the needs of employees and ignoring...
Skilled entrepreneurs know they have to keep up with changes in their industries and for businesses at large if they want the best chances for success. Here are six ways that marketing is evolving for small-business owners this year: 1. It's Requiring Voice Search Readiness People carry out voice searches when...
Regardless of the size of the business you're associated with, you probably know cybersecurity must be an integral part of your company's strategy. Failing to be proactive and account for it could make your enterprise more likely to experience a cyberattack that substantially disrupts your business or even causes...
Your business is your investment, but it is important to know that sometimes failure is inevitable. There’s nothing that you can do to prevent this, but there are steps that you can take to try and overcome it. Be Forward Thinking Before you start to plan out every aspect of your...
When you decide that your business idea is worth pursuing, you will inevitably need to come up with a plan and this has to involve your finances, too. There are plenty of things you will need to think about, apart from the obvious; your profit margins, your best and...
If you would like to make more money without putting the extra hours in, it might be a good idea to look at your sales methods and your marketing, and focus on increasing customer value, instead of dropping your prices or getting new people on board. There are plenty...
Bootstrapping is the process of building your company using the funds it generates, with minimal reliance on outside capital. It’s kind of like building a plane in the air, and then landing it. It’s tough, but startup after successful startup has proven that bootstrapping can be done. In this lean...
The way that entrepreneurs move ahead in the world is through perseverance and innovation. The road to success isn’t straight, and it certainly isn’t flat – bumps, rolls, twists and turns are part of the journey. There are ways to help straighten the path and improve your odds for success....