Business

Starting a business can prove to be a rewarding venture. It can provide a source of income while addressing a want or need that society currently has. In order to make this dream become a reality, the business owner has a lot of responsibility on their shoulders. Not only...

Everyone wants to grow their business in one way or another, and while good old-fashioned strategic thinking always comes first for doing so, you really need the right software and technology to make it happen as well. Business software has evolved over the years from being a large package...

Whilst dealing with the day to day responsibilities of running a business, it’s now also become paramount for commercial property owners to better utilize their buildings, too. This means paying attention to your business’s effect on the environment and taking the appropriate measures to ensure that your business is...

"Press 1 for Sales, press 2 for Support..." IVR software, or Interactive Voice Response, has been around for years, but has developed to be intelligent and more useful than ever. It enables callers to use voice or touch commands to interact with an automated system, which then routes their...

The way in which modern day businesses run is completely different to 15 years ago. All kinds of new developments and trends have happened in this time period which means that a business owner needs to know what is needed for their company to find success in today’s modern...

The Canadian economy is growing steadily, which is encouraging for business owners. According to an SME report by the Government of Canada, there are 1.18 million small businesses in the country. This figure is likely to grow as the economy proves to be even more resilient.Canada is actually the...

Personalization and custom branding are two sides of the same coin. They are surprisingly relatively new concepts under the modern capitalist economy. Companies need to understand the importance of custom branding and the steps they need to take to execute it properly.One of the most important things that companies...

In August, TechRepublic published a very concerning article about the state of ransomware. The technology blog reported that ransomware attacks against businesses had increased by a whopping 365% since the summer of 2018. A lot of leading indicators suggest that the threat of ransomware will increase even further in...

Chatbots have been around in some form or another for over half a century. The first chatbot ever developed was called Eliza. It was developed by an MIT professor back in 1966. However, chatbots have only recently started to impact the e-commerce industry.I recently found a great article from...

Perhaps you've been there. Work is overwhelming, you can't focus, you always have a headache and all you can think about is going home. Regardless of whether it's you or your employees, burnout is a serious danger.When you feel fatigued at work, you are more prone to make mistakes...