CultureHuman ResourcesWorkplace

Essential Elements of an Employee Support System

2 Mins read

From time to time, our staff might need our support. It might be that something is happening in their personal life, and your HR team need to be sharp and responsive when it comes to helping them through. Perhaps a workplace culture of bullying is on the cusp of starting, and it’s your job to stamp that out as finally as possible, with a zero-tolerance policy exercised at all times.

employer support

Shutterstock Licensed Photo – By fizkes

But sometimes, there can be issues that seem a little more complex. This can often lead you to feel a little less comfortable than you might have been, but still, it’s worth sticking by your staff. Being too quick to discipline and failing to get to the heart of the issue can sometimes alienate staff, but being too forgiving with them can also lead you to ignore precious information might you might not actually ‘want’ to see. To be a good boss in charge of their people, you need to take a close balance.

For that reason, let us try and find the advice that might help you:

Lawyer Up

It’s essential that your staff are given the ability to defend themselves should they be charged with malpractice, or perhaps causing an accident on the road. It’s important to use a professional practice such as the NBA Law Firm, an outfit that have true experience interfacing with businesses, logistics and issues that can happen in the trucking world. When you provide an excellent lawyer for your employees, not only can you protect them personally, but you may be able to avoid having an improper sentence reside on your shoulders, or the shoulders of your staff, both financially and in terms of your reputation.

Conduct A Fair Communication Policy

It can sometimes be that your HR team are too quick to lay the blame before all the facts of a story have come in, or perhaps they are too quick to defend certain employees because of their good behavior in the past. It’s important for your HR department, and you as an extension of that, to understand how arguments may spring up, how you might bring both parties together in order to ensure all sides are heard, and how to keep both accounts confidential.

This way you can use your evidence and the reports of both parties to see who might be in the right, and then you can come to your resolution that way. This method of treating everyone impartially and with the same baseline level of respect is very important in a company where social cohesion counts.

Remain Available

Part of sticking with your staff is to be available for them when needed. Keeping your email address open for anyone who wishes to confer with you, or trying to better your outreach with your staff by being a present face. Keeping your office door open could be a worthwhile venture, not only for the practicality of it, but because of the symbolism it brings.

With these tips, you’re sure to fully stand by your staff.

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Annie is a passionate writer and serial entrepreneur. She embraces ecommerce opportunities that go beyond profit, giving back to non-profits with a portion of the revenue she generates. She is significantly more productive when she has a cause that reaches beyond her pocketbook.
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