When we think about IT in business, most of us consider offices. It makes sense. Computers are the lifeblood of companies like these. Without them, there would be no office, no employees, and no chance. But, the same can be said for companies who, on the outside, rely a lot less on computers to get by.
For proof, consider that it’s rarely just office based businesses who employ the services of companies like cyberjaz.net. Instead, they offer IT solutions to a variety of clients in different business backgrounds. If you think your company is immune to the need for IT support, think again. To prove it, we’re going to look at three unlikely sectors which rely on technology much more than you’d think.
RETAIL
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Okay, it’s not so outlandish in the modern age to talk about technology in retail. Selling online is now standard practice for most retail companies. But, that’s not where the IT needs end. Retailers use computers for a lot more than that and have done for a very long time. While these uses vary, many shop owners use computers to track customers and queue times. Many shops in the modern day also turn to online applications which allow customers to check new stock, and even gain access to offers. And, instead of relying on HR departments, big companies like Walmart have taken everything online. Now, staff can take a much more active role in holiday allocation, and check rotas wherever they are. Systems like these need IT support to provide file backing and cybersecurity. Otherwise, such companies would have to cope with a large and unhappy workforce.
HOTELS
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Computers also play a significant role in the hospitality business. For the most part, hotels focus on customer happiness and keeping up appearances. But, they’d struggle to achieve the goal without computers. Remember, customer happiness is about more than just the duration of the hotel stay. A hotel starts interacting with customers the moment they consider going there. Most people will search for online reviews before booking. And, for convenience, many clients now book online instead of phoning. Even once they arrive, computers come into play. This is where hotel staff access booking information. Computer systems like these also ensure no room is double booked. Imagine the issues which would ensue if there were no rooms available for a customer who had already paid. IT solutions work hard to ensure these eventualities don’t happen!
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CATERING
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Even the food industry fails to escape the need for technology. Rather than relying on pen and paper, many restaurants now operate with automated orders. These connect straight to the kitchen. And, of course, there’s the till to worry about. Not to mention that many food companies rely on apps to receive orders. Some even accept table bookings through the OpenTable app found on sites like https://itunes.apple.com. So, technology is actually hugely important in ensuring orders are received, and bookings placed. Otherwise, there’d be a lot of hungry people knocking on the door!
