As you’re developing your new business, you’re bound to make some mistakes on the way – it’s human error. The great thing about business is that with each failure, you come back stronger and full of more knowledge about how to run your business. Running a business is no easy task, especially if you’re the sole proprietor and you’ve not got anyone on hand to remind you of the smaller tasks. The not-so-urgent tasks can easily fall into the back of your mind and cause you to forget to do them altogether. However, all is not lost, and it won’t be like this forever. Take a look at these easily forgotten actions that you need to take in business and see if we can help you run your business that little bit smoother.
Delegate work properly
One of the biggest and easiest mistakes to make when you’re first venturing out into the business world, is spending too much time on one particular task. This is a problem because as mentioned above, tasks can easily be forgotten. While some tasks might have higher priority than others, it’s important to make sure that you’re delegating the work properly, so that you’re not left with mountains of work left to do at the end of each day.
It’s important to make sure that you’re delegating work properly between your staff members too so that they are clear on their job and are less likely to make any mistakes that could affect your business. Take a look at these tips on delegating work efficiently so that you’re not making the same mistake over and over.
Always remember safety
Safety within the workplace for your staff members, clients, customers, visitors and yourself is the most important thing that you should be keeping an eye on, for obvious reasons. However, while you might be concentrating on keeping everyone inside your premises safe, have you thought about your delivery drivers safety? Did you know that by law you need to have a commercial vehicle road procedure test so that if there are any accidents, you can prove that your vehicles weren’t at fault and were tested to be safe on the roads. You can find out here how simple the test is, and also more information about what to expect when you have it.
It’s also a good idea to create a handbook so that everyone has access to your safety rules. Make it available for all members of staff to see whenever they need it, and it might also be a good idea to have it public on your website so that customers and clients can read through it too! Having it in writing will save your back if an accident does occur.
Outsource for smaller tasks
Administrative work for your business is important but can take up valuable time for tasks that have much higher priority. Wouldn’t it be amazing if you didn’t have to do a single piece of administrative work? Well, now you can thanks to freelancers offering their services on websites like Upwork and Fiverr, you can now hire them to do all of your administrative work for you. Little to no administrative work sounds like heaven, right? The best part about outsourcing is that freelancers work for a cheaper price than actually hiring someone in the flesh, so you won’t be spending the earth either!
Hire a second in command
If you’re at a point in your business where you’re constantly forgetting things or not having enough time to complete your tasks and still be a leader to your team, then it’s time to hire a second in command to help you run the business. Train them up so that when you’re unwell, on leave, in a meeting, or just generally busy, they can continue running your business as smoothly as you need it to go. They can deal with customers or clients that have queries or complaints so that you can concentrate on what you need to do.
Listen to your customers
Finally, a really easy thing to forget about is to listen to what your customers are telling you. Whether it be in form of complaint or a suggestion box, it’s important to give their opinions a chance within your business. After all, they are the consumers and they know what they want from you! So, if you’ve been asked to add a meal deal in your cafe, for example, consider a trial run to see if it kicks off!
Use this list to help you remember all of those easily forgotten actions and help keep your business on track!